Reach the team responsible for BotSpot

Product and account support

For product setup, account access, billing, broker connections, backtests, deployments, marketplace listings, or MCP integration questions, email support@lumiwealth.com from the address associated with your BotSpot account when possible. Never include passwords, broker secrets, private keys, full API keys, payment-card details, or other authentication credentials in email.

Email is not a trading control. Do not use email to place, change, or cancel an order, stop a live strategy, or report an urgent brokerage problem. Use BotSpot’s visible account controls for BotSpot automation and contact your broker directly for urgent order, position, funding, custody, or market-access issues.

General and business inquiries

For partnerships, enterprise services, media, education, or other general questions, email contact@botspot.trade. BotSpot is operated by Lumiwealth, Inc. Product terms, privacy practices, risk disclosures, agent setup, pricing, and supported broker information remain available through public pages linked below so people and automated agents can verify current published claims before contacting the team.